Sustainable jewellery means using materials and metals that can be traced back to the source, ensuring they have been produced ethically. It’s all about having no negative impact on the environment or the people that make it. 

You can read more about our Core and Values here

You can read our blog about 'What is Sustainble Jewellery' here.

Sterling silver is one of the most popular choices for earring wear, and ring wear, especially for sensitive ears and skin, as it is often described as hypoallergenic jewellery due to it not being mixed with nickel, which can irritate the skin easily.

We have a jewellery care guide which you can read here

Your tracking number will be sent to you in your dispatch email (please also check your junk mail). You can click on the tracking number and it will divert you to Royal Mail's tracking page where you will be able to see the status of your order.

Alternativley, you can copy and paste the tracking code and use Royal Mail's website to track your order here.

We ship worldwide, however there are a few countries we can't yet ship to due to the strict import regulations for jewellery.

Countries we do not ship to:

- Switzerland

- Russia

- Israel

- Brazil

Due to the carefully handcrafted nature of our jewellery, up to 15 working days are required for us to handcraft, pack, and dispatch your jewellery (excluding weekends and public holidays). Your order will be sent via Royal Mail tracked delivery with a tracking number in your dispatch email.

Due to the intricate nature that goes into the production of flush and pave settings, there can be up to 15 working days processing time (excluding weekends and public holidays). Of course, if we have completed your order before this time, we will dispatch your jewellery straight away.

Uk Shipping:

Whilst we aim to dispatch your order within our timeframes, we are not responsible for delayed parcels once they have been dispatched.

- Royal Mail Tracked 48 (arrives 1-2 days after dispatch) | from £3.00

- Special Delivery Guaranteed by 1pm (attempted delivery by next day by 1pm) | from £12.00

International Shipping:

Whilst we aim to dispatch your order within our timeframes, we are not responsible for delayed parcels once they have been dispatched.

Europe Delivery: Royal Mail Tracked (Aim to arrive 3-5 working days after dispatch) | From £9.00

Canada, USA, New Zealand, Australia: Royal Mail Tracked (Aim to arrive 5-7 working days after dispatch) | From £10.00

Rest of World: Royal Mail Tracked (Aim to arrive 5-7 working days after dispatch) | From £10.00

Uk Shipping:

Whilst we aim to dispatch your order within our timeframes, we are not responsible for delayed parcels once they have been dispatched.

- Royal Mail Tracked 48 (aims to arrive 1-2 days after dispatch) | from £3.00

- Royal Mail Tracked 24 (aims to arrive next working day after dispatch) | from £4.00

- Special Delivery Guaranteed by 1pm (aims to be delivered by 1pm next working day) | from £12.00

International Shipping:

Whilst we aim to dispatch your order within our timeframes, we are not responsible for delayed parcels once they have been dispatched.

Europe Delivery: Royal Mail Tracked (Aim to arrive 5-15 working days after dispatch) | From £9.00

Canada, USA, New Zealand, Australia: Royal Mail Tracked (Aim to arrive 5-15 working days after dispatch) | From £12.00

Rest of World: Royal Mail Tracked (Aim to arrive 5-15 working days after dispatch) | From £12.50

You can change your order up to one hour from placing your order. Please contact us here

In the unlikey event of receiving your order with an item missing, please contact us via email with your order number and full name.

info@asimistudio.com

In the unlikely event of receiving the wrong order, please contact us via email with your order number and full name.

info@asimistudio.com

Please read our Return & Exchanges Policy here.

As we are a small team, handcrafting each individual item, restocks may take a little longer. If there is an item you want, please send us an email and we will try our best to accoaccommodate you.

This does not apply to limited edition items.

info@asimistudio.com

If you want to stay up to date with all things Asími Jewellery, you can sign up to our mailing list where you'll receive weekly emails about behind the scenes, special offers, first access to limited edition collections and also get a unique discount code for 10% off your first purcahse.

We don't currently offer gift wrapping, but it will be available soon!

We can resize smaller only on rings that do not have stones, gemstones, or embellishments on them. This will incur a £10 fee which covers the combined cost of this service and shipping. 

Only rings undamaged and in original packaging will be accepted!

If you wish to have your ring resized smaller, please send us an email here.

Goods outside the Uk must fill in a CN22 form, which you can find here. 

We have written a blog with a step-by-step guide on how to plant your care card and grow beautiful flowers at home.

You can read our blog here.

Unfortunately, due to strict import seed and plant regualtions, we are unable to send our plantable care cards outside the Uk at the moment.

However, your order will still come with a care card on how to care for your jewellery.